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Find the answers to some of the most frequently asked questions from our customers
Cambodia: GMT +7 hrs.
The US dollar is the main currency in Cambodia but in hotels, shops and restaurants items are now usually quoted in US dollars and Cambodian Riel. Whilst out and about if you purchase small items such as bottles of water using USD, you may receive your change in Cambodia Riel.
Cambodia has two seasons and a tropical climate with warm temperatures throughout the year.
The best time to visit Cambodia is between November and April, when it sees very little rain. The northeast monsoon season runs from December through to April, when it brings sunny and dry weather, especially in January and February.
We recommend checking up-to-date weather forecasts before you travel.
Dress for our tours is generally relaxed and informal during the day, dressing to suit the weather conditions and the activity you are undertaking. It’s likely there will be occasions when exploring you’ll be walking on uneven surfaces, so we recommend sturdy and comfortable walking shoes. Wearing layers of clothing means it’s much easier to deal with potentially varied weather conditions and it’s always advisable to carry a waterproof. Any included evening dinners are also informal, with smart casual dress being the norm. We would also recommend taking good insect repellent, a high factor sun-screen lotion and a hat for protection from the sun.
Mekong Cruise
The dress code on board our Mekong cruise is relaxed and casual, with no requirement for formal attire.
Unlike the UK, tipping is very much a way of life in most Asian countries and we have included a number of gratuities into your tour. Tipping for your Tour Manager and drivers are not included.
Tipping is always discretionary, however if you are happy with the service provided, we would suggest the following amounts.
UK Tour Manager
£3.00 – £5.00 per person per day
Local Tour Manager
$4.00 USD per person per day
Cambodia Local Guide
$3.00 USD per person per day
Driver
$2.00 USD per person per day
In restaurants tip 5%-10% for good service, if at a bar, round up your bill, or leave loose change. If you go for a massage, or spa then $5 – $10 USD, in Vietnam, of 10%-20% of your bill in Cambodia for your therapist is good practice. Round up the fare for taxi drivers and add on a few dollars to tip to cyclo (rickshaw) drivers.
Pandaw Mekong Cruise
The majority of gratuities are included for your Pandaw cruise. This includes the ship managers, dining, sailors and housekeeping staff. Should you wish, additional tips can be offered at the end of the cruise. Tips for any on-shore excursions utilizing tuk-tuks etc are not included. We recommend $1-$2 USD per person.
Indo China Private Tours / All Holiday Extensions
Local Guide
$10.00 USD per person per day
Driver
$5.00 USD per person per day
The following information on entry requirements, passports and visas is for British citizens only. Holders of a British Subject passport, non-British citizens and holders of a passport endorsed in any way should check immigration requirements with the relevant embassy or consulate of the country to be visited, as should clients with dual nationality or renounced citizenship.
A valid ten-year British passport is required for all holidays, valid for a minimum of 6 months after your return date to the UK. If you are not currently in possession of a valid passport, please make sure you leave plenty of time before your holiday to apply for this document. Our recommendation is that you should apply at least three months before your holiday.
Your border crossing between Vietnam and Cambodia is on the Mekong River, whilst on the Mekong cruise. Your Cambodian visa will be processed here, so you do not need to apply before you leave the UK. You will also be required to provide one passport photo and should arrange to have these taken before you leave the UK.
For more information on passport information and entry requirements please visit the Government Passport Office website www.gov.uk/browse/abroad/passports and the Foreign Office website: www.gov.uk/foreign-travel-advice
Please note entry requirements may change and it is your responsibility to ensure you are in possession of all necessary travel, passport, visa and other entry requirements before departure. All costs incurred in obtaining such documentation must be paid by you. We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to obtain and carry all required documentation.
Health facilities, hygiene and disease risks vary worldwide and may change at any time. You should take health advice from your GP or local travel clinic about your specific needs as early as possible and ensure that vaccinations or preventative measures are taken early enough (which may be a month or more prior to departure) to be fully effective by the date of travel.
We also suggest referring to the Foreign, Commonwealth & Development Office (FCDO) website, https://www.gov.uk/foreign-travel-advice and the NHS Travel Vaccinations website, https://www.nhs.uk/conditions/travel-vaccinations/
Distant Journeys has won 18 awards over the last seven years, at the British Travel Awards, and we have been awarded Feefo’s highest Platinum Trusted Rating for customer satisfaction.
Know you are paying the best price for your holiday with our Price Promise. We never offer last minute discounts and we guarantee the earlier you book the better the offer you’ll receive.
Book in the confidence your money is 100% safe. All Distant Journeys holidays are fully bonded by the Civil Aviation Authority (ATOL number 10913) or ABTOT (number 5427).
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