Distant Journeys

0808 273 6872

Call free: 0808 273 6872

Monday - Friday 9 - 5.30, Saturday 9 - 5

Cookies / Privacy

Cookies / Privacy

Distant Journeys respects the privacy of our customers therefore we are committed to the following privacy policy, which is designed to give you peace of mind and confidence.

What personal information do we ask for?
If you are requesting a brochure, or joining our online newsletter, we will ask for your name, your postal address, your telephone and e-mail address.

How does Distant Journeys use this personal information?
We need your name, address and/or e-mail address so that we can send out your brochure order, and/or advise you of special offers/promotions we think you would be interested in.

On all forms you will be given the opportunity to opt-out of receiving occasional email marketing information from Distant Journeys.

We may also use your IP (Internet Protocol) address to diagnose problems with our server and administer the site – monitoring visitor traffic patterns and site usage to help us develop and improve the Distant Journeys site further.

How does Distant Journeys protect customer information?
All the information you give us is protected by a secure server. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. The information is only de-encrypted when it reaches our server.
We also have a Firewall (security software) in place to protect our internal information from the Internet.

Does the Distant Journeys site use cookies?
Yes, Distant Journeys uses ‘temporary cookies’, which are only used during the brochure request process. (A cookie is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. This is useful for having the browser remember some specific information (ref. Cookie Central).

Will Distant Journeys disclose any of this personal information to third parties?
Distant Journeys will only disclose your name and booking details to our suppliers for operational purposes. We will not pass on your details to other companies for marketing purposes.

We won’t disclose credit/debit card numbers unless we believe in good faith that the law requires it.

Will Distant Journeys use the information I give for direct mailings?
Yes, but only on a small scale and we try to make sure they only contain information you wouldn’t want to miss! If you find that you’d rather not have any contact with us, apart from that which is necessary for us to give you our normal level of service please call or write to us at the address below.

If you have any questions relating to our privacy policy, or, if at any time you believe that Distant Journeys has not adhered to this privacy policy please let us know by sending an e-mail to enquiries@distantjourneys.co.uk

Alternatively write to us at Distant Journeys, 8 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.

99%

of our customers are
happy with our service

  • ‘From the very first phone call we made they have delivered excellent service – friendly, reassuring, professional and nothing was too much for them to do’
    Mr & Mrs Payne, West Yorkshire

    Mr & Mrs Payne, Wonders of Australia
  • ‘Great holiday, we had the freedom to do our own thing when it suited as well as a range of excursions when we needed them. The Ghan train and the Great Barrier Reef experiences were first class’ Mr & Mrs Parry, Cheshire

    Mr & Mrs Parry, Wonders of Australia
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