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Find the answers to some of the most frequently asked questions from our customers
Borneo (Malaysia) GMT +8 hrs.
Malaysian Ringgit
Borneo is hot and humid year round, remaining fairly consistently between 30 and 35 degrees. Our tours travel between March and June, and September and October, when there is least rainfall, although there is always a chance of a short downpour.
We recommend checking up-to-date weather forecasts before you travel.
Dress for our tours is generally relaxed and informal during the day, dressing to suit the weather conditions and the activity you are undertaking. It’s likely there will be occasions when exploring you’ll be walking on uneven surfaces, so we recommend sturdy and comfortable walking shoes. Wearing layers of clothing means it’s much easier to deal with potentially varied weather conditions and it’s always advisable to carry a waterproof. Any included evening dinners are also informal, with smart casual dress being the norm. We would also recommend taking good insect repellent, a high factor sun-screen lotion and a hat for protection from the sun.
Unlike the UK, tipping is very much a way of life in most Asian countries and we have included a number of gratuities into your tour. Tipping for your Tour Manager and drivers are not included.
Tipping is always discretionary, however if you are happy with the service provided, we would suggest the following amounts.
UK Tour Manager
£3.00 – £5.00 per person per day
Local Tour Manager
$5.00 – $7.00 USD per person per day
Borneo Local Guide
$4.00 USD per person per day
Driver
$2.00 USD per person per day
In restaurants and bars, a 10% service charge is usually included in the bill. However, an additional $1 or $2 tip is appreciated if you enjoyed the service.
The following information on entry requirements, passports and visas is for British citizens only. Holders of a British Subject passport, non-British citizens and holders of a passport endorsed in any way should check immigration requirements with the relevant embassy or consulate of the country to be visited, as should clients with dual nationality or renounced citizenship.
A valid ten-year British passport is required for all holidays, valid for a minimum of 6 months after your return date to the UK. If you are not currently in possession of a valid passport, please make sure you leave plenty of time before your holiday to apply for this document. Our recommendation is that you should apply at least three months before your holiday.
No, but you must complete a Malaysia Digital Arrival Card (MDAC) up to three days before your arrival in Malaysia using the following link: Malaysia Digital Arrival Card – MDAC. You will need to show your MDAC registration and your passport at the immigration desk on arrival.
For more information on passport information and entry requirements please visit the Government Passport Office website www.gov.uk/browse/abroad/passports and the Foreign Office website: www.gov.uk/foreign-travel-advice
Please note entry requirements may change and it is your responsibility to ensure you are in possession of all necessary travel, passport, visa and other entry requirements before departure. All costs incurred in obtaining such documentation must be paid by you. We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to obtain and carry all required documentation.
Health facilities, hygiene and disease risks vary worldwide and may change at any time. You should take health advice from your GP or local travel clinic about your specific needs as early as possible and ensure that vaccinations or preventative measures are taken early enough (which may be a month or more prior to departure) to be fully effective by the date of travel.
We also suggest referring to the Foreign, Commonwealth & Development Office (FCDO) website, https://www.gov.uk/foreign-travel-advice and the NHS Travel Vaccinations website, https://www.nhs.uk/conditions/travel-vaccinations/
Distant Journeys has won 18 awards over the last seven years, at the British Travel Awards, and we have been awarded Feefo’s highest Platinum Trusted Rating for customer satisfaction.
Know you are paying the best price for your holiday with our Price Promise. We never offer last minute discounts and we guarantee the earlier you book the better the offer you’ll receive.
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