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Service rating : A very approachable and helpful organisation which ensures as far as possible a carefree and enjoyable holiday.
Product : Interesting and very enjoyable. In short a great holiday


On 13-Nov-2019 the supplier responded:
Thank you very much for your feedback and for taking time to write your kind review. We're pleased you enjoyed your holiday. Best wishes, Sarah

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Service rating : We have just had a fantastic holiday in China, excellent service from booking the holiday to the tour itself. brilliant tour guide who was so friendly, very efficient and kept us well informed leaving nothing to chance.
Product : As above. Distant journeys are spot on for touring


On 13-Nov-2019 the supplier responded:
Thank you so much for your review, we're very pleased to read that you enjoyed your tour with us. Best wishes, Sarah

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Service rating : Really helpful staff, keeping us up to date with all arrangements.
Product : Amazing holiday, saw everything we wanted to see and more. Tour manager was fantastic and really well organised. If there has to be a slight downside it was perhaps a little bit too "full on" - we came back exhausted!


On 23-Oct-2019 the supplier responded:
Thank you for your kind review, and we're pleased you had an amazing holiday. We hope you've recovered now and can enjoy looking back on your adventures!

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Service rating : The organisation, scope of places and sights visited, expertise of the local guides and particularly the fantastic management and guidance by our overall tour leader, Angie Carpenter, made this tour of China a wonderful experience.
I would definitely use Distant Journeys again.
Product : The meticulous organisation, scope of places and sights visited, expertise of the local guides, and particularly the superb management and assistance provided by our overall tour guide, Angie Carpenter, made the Very Best of China tour a wonderful experience.


On 19-Oct-2019 the supplier responded:
Thank you so much for your kind words. We’re delighted you had such a great time in China - and we will be sure to pass on your lovely comments to Angie.

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Service rating : We have travelled extensively and usually arrange our trips independently. However when we decided to go to China we thought it would be better to join a tour. After researching many companies we decided on Distant Journeys as their itinerary and flight options seemed to fit our requirements and we liked the idea of their freedom days which allowed us a little more independence. We were a little concerned that this was their first trip to China but we need not have worried as apart from a couple of really minor issues everything went very smoothly and our guides and hotels were all excellent. We had a wonderful holiday seeing some amazing sights and learning a lot about China. We feel we must also comment on Distant Journey’s excellent customer service. From our first phone call to their courtesy calls both before and after our holiday we felt we received very personal service. Well done Distant Journeys - we will certainly have no hesitation in using your services again and recommending your company to our friends .
Product : We have travelled extensively and usually arrange our trips independently. However when we decided to go to China we thought it would be better to join a tour. After researching many companies we decided on Distant Journeys as their itinerary and flight options seemed to fit our requirements and we liked the idea of their freedom days which allowed us a little more independence. We were a little concerned that this was their first trip to China but we need not have worried as apart from a couple of really minor issues everything went very smoothly and our guides and hotels were all excellent. We had a wonderful holiday seeing some amazing sights and learning a lot about China. We feel we must also comment on Distant Journey’s excellent customer service. From our first phone call to their courtesy calls both before and after our holiday we felt we received very personal service. Well done Distant Journeys - we will certainly have no hesitation in using your services again and recommending your company to our friends .


On 17-Oct-2019 the supplier responded:
It is so pleasing to hear your first holiday with Distant Journeys was such as success. China is indeed a wonderful country and we're truly grateful you are recommending our holidays to your friends. Thank you!

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Service rating : Variety of places to visit and the tour manager Angie Carpenter was outstanding.
Product : Reason for not giving five stars is somedays they tried to include too much and also some days breakfast, lunch & evening meal included is overwhelming. Also a 7 hour train journey on one day is unacceptable.


On 17-Oct-2019 the supplier responded:
We're delighted to hear Angie looked after you and your fellow passengers so well. We have worked closely with Angie over several decades and she always gives our guests a first class service.


On 17-Oct-2019 the supplier responded:
Like you, we were disappointed the flight from Yichang to Shanghai was withdrawn, meaning the journey had to be taken by train instead. We're very pleased to say that another flight will begin operating from the end of October, which will mean our forthcoming guests will be flying to Shanghai as originally planned. Thank you for your feedback regarding the meals - we are looking to re-arrange the dates of some included meals, so our future guests may be able to enjoy a lighter dining experience on those days.

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Service rating : Such wonderful service. Nothing was too much trouble. Tour director was absolutely wonderful and was there for the group the whole time. On return even got a call asking about the tour and what could be better. I do not usually recommend companies but I would recommend Distant Journeys. I will certainly use them again
Product : Right from the start the tour was very well organised. The tour director Angie was fantastic and nothing was too much trouble for her. Wonderful hotels and wonderful places visited.


On 16-Oct-2019 the supplier responded:
Thank you very much for your kind review, and we're pleased you enjoyed your tour and that Angie looked after you all so well. Best wishes.

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Service rating : Office team knowledgeable and helpful in booking. Kept us updated and ensured that whole process went smoothly
Product : Covered parts of China not seen by other companies. Excellent tour manager ensured any local problems resolved


On 16-Oct-2019 the supplier responded:
That's great to read - thank you for taking the time to write a review, and we're very pleased you enjoyed your tour. Best wishes.

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Service rating : Fourth time travelling wth them. Every aspect covered of the experience. The UK base is without fault. Every phone call made before the trip, they treated with respect and answered any queries and reassured you. Taking time to chat with you about the holiday. Highly recommend.
Product : Excellent experience, wonderful to tour through China with all the itinerary hotels and travel taken care of. Walking the Great Wall and the Terracotta Army a memory to treasure forever. Angie our guide was a delight and organised and managed everything with a big smile every day.


On 17-Oct-2019 the supplier responded:
Thank you for choosing Distant Journeys for a fourth time. It's great to hear our team in Ormskirk were so helpful and we looking forward to welcoming you onto holiday number five!


On 17-Oct-2019 the supplier responded:
It sounds like yo had an amazing trip and we're glad Angie helped make the journey so enjoyable.

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Service rating : Well organised from start to finish this holiday visits all the major sites within China and then some. Highly recommended for a stress free, fabulous holiday.
Product : A fabulous, stress free, holiday visiting all the major sites in China. An exoerience of a lifetime.


On 17-Oct-2019 the supplier responded:
Thank you so much for your lovely review. There are so many highlights in China and we're pleased you enjoyed some of the less well known places we visit - both Pingyao and Yangshou seem to have been very popular stops on the itinerary.


On 17-Oct-2019 the supplier responded:
Thank you. It's such a pleasure to hear this.

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Service rating : We've thoroughly enjoyed three excellent "journeys of discovery" thanks to Distant Journeys.
Product : Distant Journeys took us not only to the obvious places -- the Great Wall, pandas, terracotta army -- but also to so much more, with far fewer non Chinese visitors. A journey of discovery.


On 05-Oct-2019 the supplier responded:
Thank you for your kind review, and we're so pleased you enjoyed your journey of discovery!