Service :++

Everything from our initial booking through to the courtesy call at the beginning and end of our fantastic trip to South Africa was as we’ve come to expect from Distant Journeys, just perfect.
To anyone thinking of booking with Distant Journeys we would say definitely do it.
Be prepared to have a very busy and sometimes tiring holiday but it will be so worth it and a wonderful experience.
We started our trip at Victoria Falls and also took an optional day trip to Chobe National Park in Botswana. If you’re thinking of South Africa do not miss this add on as you will have a fantastic experience both at Victoria Falls Safari lodge including a Boma dinner and at Chobe where the Elephants and all the other wonderful animals left us speechless. We also had more wonderful Safaris at Ubizane Nature Reserve. Unfortunately there was a bit of a hiccup with our accommodation there but it was just a bit of a disappointment and certainly did not spoil the holiday. When Distant Journeys were made aware they quickly responded to all concerned and we were all adequately compensated for this. Now that Distant Journeys are aware of this accommodation problem we would say that it will not happen on future trips and did not seem to be something of their making but more to do with the South African agent at the time.

The rest of our holiday through the garden route and finally ending in Capetown was wonderful, all hotels were of good standard. We loved Knysna in particular, it was beautiful. Don’t miss the Gold Restaurant in Capetown if you’re looking for a great night of good food and wonderful entertainment. Eating out was a pleasure in all restaurants we visited. And very reasonably priced.
Our guide Colleen gave us lots of information of dos and donts when out and about to make sure we felt safe. Just being aware really as you would be travelling anywhere in the world..

We look forward to joining another Distant Journeys holiday in the future.

On 25-Feb-2019 the supplier responded:
Thank you very much for your very comprehensive review of your holiday - it certainly sounds as though you fully experienced as much as you could while you were in South Africa and Victoria Falls. As you know, we did speak to our partners in South Africa following the unfortunate and unexpected miscommunication regarding Ubizane Nature Reserve accommodation, though we are glad this did not negatively impact your overall enjoyment of the holiday. We look for ward to welcoming you on another Distant Journeys holiday in the future.

Service :++

Service rating : An enjoyable and well organised and planned trip with an excellent guide.
Product : A most enjoyable trip and the only disappointment was the lack of animals on our second safari. Lovely hotels, well organised travel and an excellent guide.

On 04-Mar-2019 the supplier responded:
We are delighted to hear you had such an enjoyable holiday and that you managed to see some fantastic wildlife, even if the second safari was not as successful.

Service :++

Service rating : Loved the whole trip ...the Vic falls add on at the start was excellent, Rovos rail from Pretoria to Durban was a particular favourite of ours, lovely Knysna and my favourite city in the world ... Capetown , which has so much to offer. Our tour guide Colleen was first rate with just the right balance between information and fun .... loved it!!
Product : Everything was just great

On 05-Mar-2019 the supplier responded:
Well Mrs Stanley, I'm not sure how we can respond to such a wonderful review of your holiday! We are delighted that you enjoyed your time in South Africa and with the additional few days at Victoria Falls. Rovos Rail is certainly something you'll remember no doubt, as it is such a wonderful experience.

Service :+

Service rating : Average - tickets were sent out late and to wrong address,
Product : Holiday gave a great overview of key tourist areas of South Africa