Service rating : Amazing holiday packed with activity . Cannot believe we saw so much of Australia. Exceptional tour Director who was totally on the ball and ensuring everything ran like clockwork. Distant Journeys have managed to produce an exceptional holiday and itinerary.
First rate, incomparable.
Product : It was all amazing. Brilliant holiday.

Service rating : We planned a holiday of a lifetime and Distant Journeys did not disappoint. From start to finish you could not fault them. There were calls from the UK office to make sure everything was in place before departure and a call to make sure everything was okay on our return. The Holiday information booklet gives you a detailed itinerary including tour highlights, so you can plan what you want to do. The excursions on freedom days allowed you to tailor your holiday to your own taste. In NZ we had Robin who always had a cunning plan and introduced us to Hokey Poky and Peter who was like the daddy always keeping an eye on things, being tour guide and driver both did an excellent job. In Australia, all the drivers who travelled around with us were friendly and helpful. Jeni our guide stayed with us throughout Australia. She had so much information about everything. Anything she didn’t know the driver would fill in the gap. Jeni was the mother hen organising everyone and making sure everything went smoothly.
Product : We spent a month with a great group of fellow travellers and had lots of laughs along the way. My only wish is that we could go back and do it all again.

This was a holiday of a lifetime for myself and my husband. Your office in the uk are very helpful especially alex. Tour representatives in both New Zealand and Australia were very informative and helpful in all areas. Would definitely recommend your company .excellent service.

Service rating : Distant Journeys provide a very well thought-out and good quality package, which is delivered with a high level of customer care. The call-handling team are knowledgeable and friendly and happy to take the time to go through options. We received a follow-up call on our return, which evidenced that the feedback we had provided had been read and considered. Altogether refreshingly different to the large tour companies.
Product : A very well put-together itinerary delivered with care and attention to detail by an excellent tour manager.

Service rating : Travel arrangements worked like clockwork, tour management excellent and guides/drivers very informative and friendly. Hotels very good although in many cases not always central, however this was known beforehand and worked well for us. Freedom days very useful since we took opportunity to do our own thing.
Product : Exceeded our expectations.

Service rating : The UK office is efficient, responding to emails same day. They also undertook a pre and post holiday call, checking everything was fine. Finally they were efficient in booking additional trips.
Product : This holiday is more an experience with lots of locations and different experiences crammed into your 28 night trip. Each Distant Journey rep was very knowledgable & made sure that each flight was a smooth transaction, there for any hiccups. Definitely recommend!

Service rating : Excellent customer service
Product : It really was the trip of a lifetime. Excellent guides, exciting optional and included tours, knowledgeable and friendly guides.

Service rating : We have just returned from the Highlights of Australia and New Zealand tour. It was a fantastic experience. Distant Jouneys packed a lot into the holiday and with the freedom days we packed even more in. The customer service from Distant Journeys has been excellent, from answering all my questions before we left, to the courtesy’s calls before and after the holiday
Product : Well worth the money. A great experience

Service rating : They were very helpful from first enquiry to issuing ticket. Everything was as it had been described and we could not fault it.
Product : We have travelled with other escorted tours and this was as good as the best.

Service rating : Good pre and post service The office in UK actually read the comment form that I completed in Sydney and listened to my further comment that an extra night in Ayers Rock would e preferable as the time we had there was very intense due to all that we did on arrival and early next morning The team at head office agreed with me
Product : Well organised throughout. Diversity of Australia well illustrated

Service rating : Helpful, friendly and comprehensive service.
Would recommend Distant Journeys to family and friends.
Product : An excellent holiday showing the best of New Zealand.
Much travelling involved but the coach was very comfortable and the driver/guide was extremely efficient and knowledgeable.

Service rating : Great tour guide and excellent hotels
Product : Happy to see so many places

Service rating : Pleasant well informed staff .
Product : Well organised and great places we visited.
Will send photo later. Great tour guide. Comfortable coaches and driver.

Service rating : Very helpful friendly staff.Able to get through on the phone straight away.
The brochure was an acurate description of our holiday.Excellent standard of hotels and very professional tour guides in New Zealand.
Product : Excellent standard of hotels and very professional tour guides

Service rating : Would recommend Distant Journeys.
Very good and detailed information regarding the tour.
Product : Well planned and organised with lots of detailed information both before and during the tour.

Service rating : Efficient and friendly. Queries were addressed immediately.
Product : The group was able to visit many interesting and beautiful locations at a mainly unhurried pace. The long coach journeys were punctuated by short or longer stops at pleasant venues which alleviated the fatigue of those journeys greatly and added to the holiday experience.

Service rating : Arranged all the details very well, including all the changes we wanted, and did so very efficiently with no mistakes or omissions.
Product : Excellent tour - all arrangements worked smoothly from Airport pickups to hotel selection. Did not expect driver of the coach to also be responsible for the commentary - however both drivers did this quite difficult job very well giving us all a full background to the tour.
New Zealand was truly magnificent.

Service rating : Excellent service. Knowledgeable, thorough and friendly.
Product : Good quality hotels, varied range of optional excursions. Coach captains knowledgeable.

Service rating : This was our first holiday with Distant Journeys. Hadn't heard of them before but saw an advert in a newspaper and realised they did a trip to both New Zealand and Australia . The office staff were on the ball with any queries we had (though we didn't have many as their information was comprehensive) Received calls prior to and after our holiday to check everything was ok
Product : It was the only holiday we found which covered both countries and ticked boxes for most of the places we wanted to see. It took away the worry of booking hotels, flights, transfers and trips and the guides throughout provided excellent commentaries that we would not have had if we had done a self drive holiday. I don't think we could have put the package together ourselves for a cheaper price

Service rating : We had a wonderful holiday and was very impressed with Distant Journeys,
We would definitely recommend Distant Journeys and hopefully travel with them again in the future.
Product : We loved Singapore, New Zealand and Dubia, the whole experience was perfect.

Service rating : Headquarters generally well organised and helpful but info re money exchange in country wrong.
Product : In country organisation generally good but scheduling changes at Varanasi meant we personally missed part of the tour. Not enough info about country while on tour. Hotels generally good but Lucknow hotel very poor until group pressure resulted in a change to a more suitable hotel.

Service rating : A consistently prompt, courteous and knowledgeable service provided. Always delivered on their commitment with their overseas agents.
Product : It delivered what it said in the brochure. A well paced experience of wonderful New Zealand,

Service rating : Staff were very helpful as always. However there was gaps in the knowledge that we required once in India i.e. access to ATM's, problems experienced on the Lucknow to Varanasi journey.
Product : There were problems with the hotel in Lucknow which the Tour manager was aware of as he had just undertaken back to back trips.

Service rating : Thanks for a great holiday and yes we would recommend and go with distant journey again
Product : Great time well organized 😁

Service rating : Distant Journeys do everything exceptionally well. First class through the areas visited, the coaches and the guides....particularly Robin in New Zealand....it’s just THE best holiday company
Product : Love New Zealand and this company shows the best sights

Very well organised, we crammed so much into 3 weeks

Well organised. As we expected having been on previous holidays.

Service rating : Everything well yes would use them again
Product : Very good all very interesting what we was shown

Service rating : This is the second holiday we have used distant journeys. The support from the office is excellent.
Product : An excellent introduction to India , it’s amazing colours, smells, noise and sights. The local guide travelled with us and gave us excellent insight into the history, culture and modern life in India. The tour manager dealt with the logistics of the holiday. At times they both wanted to be in charge!! . Worth the amount of coach travel involved. Very good hotels with the exception of Lucknow where Distant Journeys moved the entire party and resolved local issues and offered a complimentary meal at the new hotel. We chose to have vegetarian food which we enjoyed. It gave us a flavour of India without being overwhelming. We had an amazing time with very good company and could not have done it without Distant Journeys.

Service rating : Efficient service. Any questions I had were dealt with promptly. Have already recommended Distant Journey to friends and family.
Product : The new Zealand tour was a wonderful experience. Out tour guide/ driver was brilliant. Not only was he a very good driver, but he was also friendly, helpful and had a vast knowledge of the country.

Service rating : Very well organised, good hotels, very varied itinerary.
Product : Did all that was in the itinerary and more!!

Service rating : Kept us up to date with any changes on tour & had plenty of knowledge on the tours provided. Will recommend them.
Product : I had high expectations of this holiday having read previous reviews.Simply put it was fantastic. We had the 28 day highlights tour & they managed to squeeze a lot in. The tour guides in N.Zealand, Alan & Chris together with Liz in Australia were excellent. The group we were with got on so well that i'm sure many friendships have been made. Would recommend company & take a further tour in the future

Service rating : Always very pleasant to talk to and they answered any queries we had about the holiday.
Product : Another excellent holiday from distant journeys. Ken our driver was excellent very knowledgeable and helpful. Lots of wonderful experiences.

Service rating : Their office was always helpful and easily coped with my lack of preparation when booking - out of date passports and lack of travel insurance. Emails kept us up to date and the paperwork we took away with us covered everything and was easy to refer to. We would certainly recommend them and quite a number of people in our group had travelled with Distant Journeys before. Hopefully we can travel with them again.
Product : This holiday was superb. We stayed at 3 locations in the North Island and 4 in the South. The holiday was led by two driver guides who knew their homeland intimately. Their hard work meant our holiday was stress free and jam packed with amazing scenery and experiences. One of the real bonuses of this tour was the free time in each location, sometimes an afternoon and evening, other times the whole day. Extra trips and ideas were offered (and organised for you if you wished to take them up) or you could simply do your own thing.

Service rating : Perfectly organised, extremely well informed and friendly guide, excellent hotels. Would highly recommend 😊
Product : Absolutely loved the trip. Lovely group of people and fantastic experiences

Service rating : Possibly
Product : Some of hotels good have been better

Service rating : The service was excellent throughout.
A brilliant holiday that went very smoothly
Product : As it was a perfect trip. New Zealand is fantastic destination.

Service rating : Absolutely superb experience from the making the booking. The continual communication from the outset. The actual holiday itself to the phone call welcoming us home
Have already recommended Distant Journeys to my friend.
Will definitely consider using the company on future holidays
Product : Superb experience from the moment we departed London Heathrow , Our travel throughout NZ and Aus and our journey back to The UK

Service rating : Distant Journeys provided us with a holiday of a lifetime, we loved every moment. The Magnificent New Zealand tour was amazing
Prompt responses to queries, always more than willing to help with sometimes must have seemed to them to be obvious answers.
Product : Perfect tour, just the right number of days.
From our initially contact with Distant Journeys through to the end of the tour everything was handle perfectly
Every day was filled with the wonders of the North and South Islands.

Service rating : The organisation was excellent and I would recommend them.
Product : The trip lived up to the description. The coach driver/guides (Alan and Chris) in New Zealand were courteous and knowledgeable. The guide , Liz, in Australia was excellent. Personable, passionate and very knowledgeable.
All in all a great holiday.

Service rating : They Kept in regular contact, phone answered immediately if I called them and no assortment of numbers to press to get through to a human being. Nothing was too much trouble and when I had to email them from Bali with a query they replied almost immediately and responded positively.
Product : Fantastic holiday with so much included, and well organised. We have taken so many memories away.

Service rating : Staff in Ormskirk were extremely helpful in the planning stage (e.g. with booking flight seats in advance & answering our questions on the holiday. All advance paperwork was clear/concise & timely.
Product : Great balance of cities & towns visited and of organised activities & free time to explore. Excellent experienced tour manager in Australia made sure we optimised our time in each location. Good hotels throughout & seamless well organised internal travel including Ghan train which was a highlight

Service rating : Any problems prior to the holiday was sorted by your wonderful staff.
Product : No problems,prior to the holiday and during

Service rating : Very helpful from booking to just before the start of the trip inquiring whether there was anything else we needed to know about our holiday.
Product : From start to finish a great tour of the golden triangle with knowledgeable local guides. Nothing was too much trouble for them introducing us to the Indian sights and culture.

Service rating : I would recommend Distant Journeys and use them again. All the staff were very helpful and friendly. I felt I could contact them whenever I wanted and they were always willing to help.
Product : Excellent planning, lovely hotels, helpful drivers

Service rating : Kept informed of any developments all the time.
Efficient and helpful.
Product : Excellent included destinations and the ability to pick and choose the extra excursions we wanted.

Service rating : always very helpful, no issues whatsoever
Product : the best holiday we have ever been on, and we've had lots of good holidays in the past

Service rating : Wonderful brochure giving full details of all trips available. Excellent customer service over the phone whilst we were going through the booking process. Also great service before we left as we got a very nice courtesy call from Distant Journeys before we left just to check everything was in order. We liked that!
Product : Although the whole trip was excellent - we felt it was quite tiring due to some early morning starts and long coach journeys. Perhaps the itinerary was too busy. We felt we didn’t get enough free time to enjoy the lovely hotels we stayed in - After all we are on holiday!

This is our 2nd Distant Journeys trip and it was as well organised as the first. This time we went to New Zealand and what our coach captain, Ken Johns, didn’t know about his country probably wasn’t worth knowing. The whole experience from the booking to the travelling was well managed. We would definitely recommend Distant Journeys and will be travelling with them again in the future.

Service rating : During numerous phone calls to the office there was only helpful and knowledgeable advice.
I would recommend this company without reservations.
Product : The pace and value for this tour was without comparison.
Excellent.