Made 2 telephone calls to the office - first to enquire about a holiday. Spoke to Laura who was extremely helpful. Then made second call to book a holiday. I can't remember the agent's name, but she was also really helpful and I booked with ease.
Answered questions prior to booking one of their journeys. Hannah was most helpful when it came to booking, Payment of deposit was quick and easy and confirmation email was sent through very quickly.
Knowledgeable and helpful staff. Clarified exactly the requirements for the trip. Would help to let customers know prior to booking of baggage allowance..
We had an amazing holiday with an itinerary packed with fantastic scenery and experiences to create some very special memories. The Tour director was excellent and showed us the best of Canada in an organised and informative way, with energy & enthusiasm. When I booked I had mentioned it was my birthday during the tour and there were many personal touches added by the Tour Director and a number of the hotels to make the occasion special. We would definitely travel with Distant Journeys again.
We have been on two holidays with Diatant Journeys. - a tour of South Africa and then South India. In both cases the tour guides were fantastic, so well organised and knowledgeable. The hotels and their locations are alway spot on and the breadth of their itineraries is excellent.
On 10-Sep-2025 the supplier responded: Thank you for your feedback! We're so pleased to hear your booking experience went smoothly and that you found our team helpful. The Very Best of South America tour promises an incredible journey through some truly breathtaking places — we hope you have an amazing time exploring all it has to offer!
New Zealand by Rail, Road and Sea and Very Best of Australia
Service :
Both Callum and Jack answered any questions we might have had
On 10-Sep-2025 the supplier responded: Thank you for your kind words! We're so pleased to hear that both Callum and Jack were able to assist you with your booking and answer all your questions. It sounds like you’ve got two incredible adventures ahead with New Zealand by Rail, Road and Sea and the Very Best of Australia — we hope you have an amazing time exploring both spectacular destinations!
Richard was extremely efficient and helpful with our booking for next year to Japan. We had a few questions which he was able to answer. All aspects were very confidently dealt with and we are very excited for our trip
On 10-Sep-2025 the supplier responded: Thank you so much for your lovely feedback! We're delighted to hear that Richard was able to make your booking experience smooth and reassuring, and that all your questions were confidently answered. It’s wonderful to know you're excited for your Very Best of Japan tour — we’re sure it’ll be an unforgettable adventure. Wishing you a fantastic time!
My trip to NZ and OZ was amazing in 2024 all 33 days we were supported appropriately, professionally and curtasley at all times, the staff often went that 'extra mile' that is why I have booked again with them to India.
On 10-Sep-2025 the supplier responded: Thank you for your wonderful review! It’s fantastic to hear that your New Zealand and Australia tour in 2024 was such a positive experience, and we’re honoured you’ve chosen to travel with us again. We’re sure your upcoming Temples and Tigers with Goa Extension tour will be just as memorable — wishing you another incredible adventure!
Answered my call promptly and sent me a real brochure through the post. I was able to speak to someone personally on the phone when booking and I felt confident doing so. Everything was explained to me and my questions answered.
On 09-Sep-2025 the supplier responded: Thank you for your kind feedback! We're so pleased to hear that speaking with someone directly gave you confidence and that everything was clearly explained. Receiving a printed brochure can make all the difference too! Wishing you a truly memorable experience on your Wonders of Japan tour — it’s a journey full of beauty and culture.
On 09-Sep-2025 the supplier responded: Thank you for your kind feedback! We're delighted to hear that you found our team helpful and courteous throughout the booking process. Wishing you an incredible journey on your Contrasts of Australia tour — it’s a destination full of unforgettable experiences!
Good service from Distant Journeys, very efficient. Called back when they said they would. That's rare nowadays. Lovely tempting itineraries.
On 09-Sep-2025 the supplier responded: Thank you for your lovely review! We're so glad to hear you received great service and found our itineraries tempting — and it’s always nice to hear when callbacks happen as promised! Wishing you an incredible adventure on your Journey Through the Himalayas tour — it’s sure to be a truly special experience.
Very efficient and quick process. I had done much of the research already which I would advise to save time. All very professional and friendly. Received email confirmation within an hour or so.
On 08-Sep-2025 the supplier responded: Thank you for your thoughtful review! It’s great to hear that your booking was quick and efficient, and we appreciate your tip about doing a bit of research beforehand. We’re glad everything was handled professionally and smoothly. Wishing you an amazing adventure on your Essential Australia tour!
The lovely Denise helped me through my booking and made it a real pleasure
On 08-Sep-2025 the supplier responded: Thank you for your lovely feedback! We're so pleased to hear that Denise made your booking experience such a pleasure, she’ll be delighted to know she made a difference. Wishing you an unforgettable journey on your Wonders of India and Nepal tour!
On 08-Sep-2025 the supplier responded: Thank you for your kind words! We're so pleased to hear that you found the booking process easy and that you’re happy with the service. Wishing you a wonderful time on your Splendours of Kerala tour.
Easy to contact and dealt with efficiently. I have had 2 holidays already with them which were interesting and varied. I am looking for this with the holiday I have booked and by looking at the itinerary it has met the right criteria.
On 08-Sep-2025 the supplier responded: Thank you for your lovely review! It’s great to hear that you’ve had two enjoyable holidays with us already, and that your latest booking was handled efficiently. We’re thrilled the Journey Through India itinerary has met your expectations, here’s to another fascinating and varied adventure!
Booking over the phone was easy and straightforward. Customer service was friendly and efficient. My name was wrongly spelt but was quickly corrected.
On 08-Sep-2025 the supplier responded: Thank you for your kind review! We're so pleased to hear that booking over the phone was smooth and that our team provided friendly, efficient service. We're also glad we could quickly sort out the name correction for you. Wishing you a fantastic time on your Treasures of Japan tour, it’s a destination full of beauty and culture!
Gave me good advice on eating local foods for my diabetic requirements ! Hotel restaurants are buffet style but street food will have to be considered with advice !
On 08-Sep-2025 the supplier responded: Thank you for sharing such thoughtful feedback! We're really glad our team could offer helpful advice tailored to your dietary needs — it's so important to feel confident about food choices while travelling. Wishing you a fantastic time on your Golden Triangle and Ranthambore tour, with plenty of delicious discoveries along the way!
African Rail Adventure with Cape Town extension and Chobe
Service :
All customer agents helpful.
On 08-Sep-2025 the supplier responded: Thank you for your lovely review! It’s great to know our team made a positive impression and that you felt well supported throughout. We're sure your African Rail Adventure with Cape Town and Chobe will be every bit as exciting and enriching as it sounds, enjoy every moment!
From start to finish the whole process of making a booking was stress free. The staff were so friendly and helpful and explained everything to me thank you.
On 08-Sep-2025 the supplier responded: Thank you for your wonderful review! We're so glad to hear that your booking experience was smooth and stress-free, and that our team made you feel well looked after. Wishing you an amazing adventure on your Contrasts of Australia tour ,it’s a journey full of unforgettable moments!
On 08-Sep-2025 the supplier responded: Thank you for your lovely feedback! We're so pleased to hear you found our team pleasant and helpful. Wishing you an incredible journey on your Indian Wildlife Adventure, it’s sure to be a truly memorable experience!
On 08-Sep-2025 the supplier responded: Thank you so much for your kind words! We're delighted to hear that you found the booking process fast and efficient. Wishing you a truly unforgettable time on your Very Best of Costa Rica tour.
Ellie extremely polite and helpful ,felt unrushed when discussing our wishes and needs
On 08-Sep-2025 the supplier responded: Thank you for your kind words! We're so pleased to hear that Ellie took the time to understand your needs and made the booking process feel relaxed and personal. Wishing you a truly enriching experience on your Grand Tour of India.
The overall experience of 'In Search of the Big Five' safari was fantastic! We took the Victoria Falls add on which was superb. We had to do that first rather than at the end but it worked out great. Lucky from Bushtrack Tours met us at the airport and took us to Ilala Lodge, from where you can see the spray of the Falls. It was a superb hotel, fabulous food, lovely friendly staff and a great position in the town if you want to explore. Lucky was our guide for the visit so took us on a walking safari of the Falls, taking us to the areas where fewer people were. He also drove us to and from the Boma and drumming evening where we had a great table. A great experience. We booked a day trip to Chobe ourselves as we hadn't realised it would be so easy to arrange on the spot. Don't miss this opportunity! Lucky dropped us back at the airport where we flew back to Johannesburg to join the rest of the tour group. We were collected here and driven to Mongena Game Lodge where the other 5 of our party were having dinner. They had already been on one game drive. It was a bit rushed to dump our bags, then meet 5 new people and have dinner. Fortunately they were a great bunch and we all got along really well. It was lovely to be only 7 of us as we could all fit in one safari vehicle. Mongena was ok and at the time seemed amazing, the rooms and food were fine and Game viewing was good, though limited. We had an overnight stop at Walkersons Hotel, a lovely place in the hills with open fires, robes and slippers. Makalali was our next Lodge. Lovely staff and welcome, food ok - didn't like the rooms here - large comfy bed and huge shower (plus an outdoor one) but concrete floors are not comfortable and they were cold and slippy if wet. Our ranger/guide here was Sharron - so very knowledgeable and showed us so many animals - even cheetah. The last Lodge was Greenfire where we had 4 nights. It was superb! Small, friendly, family run, fab food and staff and the rooms were amazing! Given, our ranger/guide was incredible. So much fun and incredibly knowledgeable about the animals, trees, plants etc. We all learnt so much and saw so many animals - even painted dogs on the final morning! We could happily have stayed at Greenfire far longer! Overall, a fantastic trip, seeing all the big 5 plus so much more! Definitely need different reserves to ensure seeing them all. The reason for 4 stars is based on a few things mainly to do with the app. It gave information after the event, (flights etc) tho gate numbers were given at airports which was useful. The dates changed on the itinerary during the trip making no sense and on arrival in Victoria Falls we were taken to the other hotel listed in the brochure, but we had not been advised - it turned out to be much more convenient, so that was good. Also, it would be useful if ithe app gave info on the individual or company meeting you at airports. We had all been under the impression the trip had a guide who accompanied us - as on other DJ tours - this is not the case, but as all the group were seasoned travellers it wasn't a problem for us, just unexpected. So feel the app could do with some tweaking.
On 09-Sep-2025 the supplier responded: Thank you so much for sharing such a detailed and thoughtful review! It’s wonderful to hear that your In Search of the Big Five with Victoria Falls tour was such a rich and rewarding experience, with highlights like Lucky’s expert guiding, the stunning lodges, and unforgettable wildlife sightings. We really appreciate your feedback on the app and itinerary — it’s incredibly helpful and will be taken on board as we continue to improve. Wishing you many more adventures just as memorable!
Easy to book ,Helpful on the phone,Travelled with DJ before so we knew how the tours worked ,Very Well.
On 08-Sep-2025 the supplier responded: Thank you for your great review! It’s fantastic to hear that booking was easy and that our team was helpful over the phone. As returning travellers, you already know how our tours work — and we’re so pleased you’ve chosen us again. Wishing you a brilliant time on your Very Best of Eastern Canada tour!
Golden Triangle and Ranthambore with Goa extension
Service :
3rd vacation with distant journeys always been very helpful
On 08-Sep-2025 the supplier responded: Thank you for your continued trust — it’s wonderful to hear this is your third holiday with us! We’re so pleased you’ve found our team consistently helpful, and we’re sure your Golden Triangle and Ranthambore with Goa tour will be just as enjoyable and memorable. Have an amazing time!
They provided a quote quickly and answered all my questions. The follow up booking was quick. How they perform over the next year before travel will be confirmation that they deserve my 5 star.
On 08-Sep-2025 the supplier responded: Thank you for your detailed review! We're glad the quote and booking process were handled quickly and clearly, and it’s great to hear your questions were fully answered. We’re confident that your experience leading up to the Very Best of New Zealand tour will continue to reflect the five-star service you’ve come to expect.
On 08-Sep-2025 the supplier responded: Thank you for your kind feedback! We're delighted to hear that everything was explained clearly and handled efficiently. Wishing you a fantastic time on your Contrasts of Australia tour, it’s a journey packed with unforgettable sights and experiences!
Extremely helpful and knowledgeable. Had a few queries and all fully explained and booked with ease.
On 08-Sep-2025 the supplier responded: Thank you for your kind words! We're so glad to hear that your advisor was both helpful and knowledgeable, making the booking process smooth and reassuring. Wishing you a truly memorable experience on your Very Best of Sri Lanka tour, it’s a destination full of charm and discovery!
The agent I spoke with was very personable and provided all of the relevant information clearly. I was able to make my booking quickly and with ease.
On 08-Sep-2025 the supplier responded: Thank you for your lovely feedback! We're delighted to hear that your advisor made the booking process smooth and provided all the details you needed. It’s always our aim to make things as easy and reassuring as possible. Enjoy every moment of your Very Best of New Zealand tour, it’s sure to be an unforgettable adventure!
Booking was easy. This is the 3rd time we have booked with Distant Journeys. It is a company we trust who will answer all enquiries fully.
On 08-Sep-2025 the supplier responded: Thank you for your fantastic review! It means a lot to hear that you’ve chosen to travel with us for a third time and that you continue to trust us with your holiday plans. We’re delighted the booking process was smooth and your enquiries were fully answered. Wishing you an incredible journey on your Wonders of India and Nepal tour!
I found the booking experience very easy, I had a couple of questions which the advisor I spoke to was able to answer. Hopefully the rest of our holiday goes as smoothly.
On 08-Sep-2025 the supplier responded: Thank you for your kind review! We're so pleased to hear your booking experience was smooth and that our advisor was able to answer your questions clearly. We’re confident your Very Best of South America holiday will be just as seamless and full of unforgettable moments, enjoy every part of the journey!
Superb itinerary. Enough free days to explore yourself. Fantastic Tour Manager in Ella Bauer.
On 02-Sep-2025 the supplier responded: Thank you for your fantastic review! It’s great to hear you enjoyed the balance of guided experiences and free time, and that Ella made such a positive impact as your Tour Manager. The Spectacular South Africa tour really lives up to its name—so glad it was a memorable experience for you!
Very Best of Southern India
Easy booking process. Customer service agent Richard was excellent: professional, knowledgeable, efficient and friendly.
New Zealand by Rail, Road and Sea
I found it difficult to get through on the phone when I first rang otherwise I would have given 5 stars
Very Best of Vietnam
Responded in a timely manner and were able to answer my questions about this “new” trip.
Grand Canadian Rockies with Alaskan Cruise
Excellent knowledgeable tour tour director with virtually all the excursions included in my visit.
Splendours of Kerala - Private Tour
Great customer service
Highlights of Australia and New Zealand
Made 2 telephone calls to the office - first to enquire about a holiday. Spoke to Laura who was extremely helpful. Then made second call to book a holiday. I can't remember the agent's name, but she was also really helpful and I booked with ease.
Very Best of South America
Answered questions prior to booking one of their journeys. Hannah was most helpful when it came to booking, Payment of deposit was quick and easy and confirmation email was sent through very quickly.
Very Best of South America
Knowledgeable and helpful staff. Clarified exactly the requirements for the trip.
Would help to let customers know prior to booking of baggage allowance..
Journey Through India
Excellent staff. Knowledgeable and helpful. Efficient and thorough. Followed up quickly.
Grand Canadian Rockies
We had an amazing holiday with an itinerary packed with fantastic scenery and experiences to create some very special memories. The Tour director was excellent and showed us the best of Canada in an organised and informative way, with energy & enthusiasm. When I booked I had mentioned it was my birthday during the tour and there were many personal touches added by the Tour Director and a number of the hotels to make the occasion special. We would definitely travel with Distant Journeys again.
Golden Triangle and Ranthambore with Goa extension
As below, service is excellent
Very Best of China
Distant journeys have always been helpful whenever we have booked with them and always accommodating when we wished to make alterations
Spectacular Canadian Rockies
We have been on two holidays with Diatant Journeys. - a tour of South Africa and then South India. In both cases the tour guides were fantastic, so well organised and knowledgeable. The hotels and their locations are alway spot on and the breadth of their itineraries is excellent.
Temples and Tigers
My phone call was taken by a very helpful and informative gentleman who answered all of my queries and made the booking process easy
Grand tour of India
Helpful and expert
Very Best of China
Dealt with my queries promptly & politely. Holiday booked!
Thank you.
New Zealand by Rail, Road and Sea
Friendly, expert advice. Nothing was too much trouble. Booked a holiday to New Zealand!!!!
America's Spectacular National Parks with Rocky Mountaineer Extension
Very helpful and easy experience.
Very Best of Costa Rica
Everything was done efficiently in booking our holiday. Polite and courteous
Essential Australia
Very impressed with Distant Journeys UK office
The phone is answered quickly and the staff are very friendly and helpful
Very Best of Costa Rica
Distant Journeys always efficient and professional. Holiday booking straight forward. Staff very obliging and nothing too much trouble.
Very Best of Australia
Efficienty
Very Best of South America
So far so good? Booking went well very helpful
On 10-Sep-2025 the supplier responded:
Thank you for your feedback! We're so pleased to hear your booking experience went smoothly and that you found our team helpful. The Very Best of South America tour promises an incredible journey through some truly breathtaking places — we hope you have an amazing time exploring all it has to offer!
Warmest regards,
Distant Journeys
New Zealand by Rail, Road and Sea and Very Best of Australia
Both Callum and Jack answered any questions we might have had
On 10-Sep-2025 the supplier responded:
Thank you for your kind words! We're so pleased to hear that both Callum and Jack were able to assist you with your booking and answer all your questions. It sounds like you’ve got two incredible adventures ahead with New Zealand by Rail, Road and Sea and the Very Best of Australia — we hope you have an amazing time exploring both spectacular destinations!
Warmest regards,
Distant Journeys
Very Best of Japan
Richard was extremely efficient and helpful with our booking for next year to Japan. We had a few questions which he was able to answer. All aspects were very confidently dealt with and we are very excited for our trip
On 10-Sep-2025 the supplier responded:
Thank you so much for your lovely feedback! We're delighted to hear that Richard was able to make your booking experience smooth and reassuring, and that all your questions were confidently answered. It’s wonderful to know you're excited for your Very Best of Japan tour — we’re sure it’ll be an unforgettable adventure. Wishing you a fantastic time!
Warmest regards,
Distant Journeys
Temples and Tigers with Goa Extension
My trip to NZ and OZ was amazing in 2024 all 33 days we were supported appropriately, professionally and curtasley at all times, the staff often went that 'extra mile' that is why I have booked again with them to India.
On 10-Sep-2025 the supplier responded:
Thank you for your wonderful review! It’s fantastic to hear that your New Zealand and Australia tour in 2024 was such a positive experience, and we’re honoured you’ve chosen to travel with us again. We’re sure your upcoming Temples and Tigers with Goa Extension tour will be just as memorable — wishing you another incredible adventure!
Warmest regards,
Distant Journeys
Wonders of Japan
Answered my call promptly and sent me a real brochure through the post. I was able to speak to someone personally on the phone when booking and I felt confident doing so. Everything was explained to me and my questions answered.
On 09-Sep-2025 the supplier responded:
Thank you for your kind feedback! We're so pleased to hear that speaking with someone directly gave you confidence and that everything was clearly explained. Receiving a printed brochure can make all the difference too! Wishing you a truly memorable experience on your Wonders of Japan tour — it’s a journey full of beauty and culture.
Warmest regards,
Distant Journeys
Contrasts of Australia
very helpful and courteous
On 09-Sep-2025 the supplier responded:
Thank you for your kind feedback! We're delighted to hear that you found our team helpful and courteous throughout the booking process. Wishing you an incredible journey on your Contrasts of Australia tour — it’s a destination full of unforgettable experiences!
Warmest regards,
Distant Journeys
A Journey Through The Himalayas - Private Tour
Good service from Distant Journeys, very efficient. Called back when they said they would. That's rare nowadays. Lovely tempting itineraries.
On 09-Sep-2025 the supplier responded:
Thank you for your lovely review! We're so glad to hear you received great service and found our itineraries tempting — and it’s always nice to hear when callbacks happen as promised! Wishing you an incredible adventure on your Journey Through the Himalayas tour — it’s sure to be a truly special experience.
Warmest regards,
Distant Journeys
Essential Australia
Very efficient and quick process. I had done much of the research already which I would advise to save time. All very professional and friendly. Received email confirmation within an hour or so.
On 08-Sep-2025 the supplier responded:
Thank you for your thoughtful review! It’s great to hear that your booking was quick and efficient, and we appreciate your tip about doing a bit of research beforehand. We’re glad everything was handled professionally and smoothly. Wishing you an amazing adventure on your Essential Australia tour!
Warmest regards,
Distant Journeys
Wonders of India and Nepal
The lovely Denise helped me through my booking and made it a real pleasure
On 08-Sep-2025 the supplier responded:
Thank you for your lovely feedback! We're so pleased to hear that Denise made your booking experience such a pleasure, she’ll be delighted to know she made a difference. Wishing you an unforgettable journey on your Wonders of India and Nepal tour!
Warmest regards,
Distant Journeys
Splendours of Kerala with Beach Extension
Very easy to book.
On 08-Sep-2025 the supplier responded:
Thank you for your kind words! We're so pleased to hear that you found the booking process easy and that you’re happy with the service. Wishing you a wonderful time on your Splendours of Kerala tour.
Warmest regards,
Distant Journeys
Journey Through India
Easy to contact and dealt with efficiently. I have had 2 holidays already with them which were interesting and varied. I am looking for this with the holiday I have booked and by looking at the itinerary it has met the right criteria.
On 08-Sep-2025 the supplier responded:
Thank you for your lovely review! It’s great to hear that you’ve had two enjoyable holidays with us already, and that your latest booking was handled efficiently. We’re thrilled the Journey Through India itinerary has met your expectations, here’s to another fascinating and varied adventure!
Warmest regards,
Distant Journeys
Treasures of Japan
Booking over the phone was easy and straightforward. Customer service was friendly and efficient. My name was wrongly spelt but was quickly corrected.
On 08-Sep-2025 the supplier responded:
Thank you for your kind review! We're so pleased to hear that booking over the phone was smooth and that our team provided friendly, efficient service. We're also glad we could quickly sort out the name correction for you. Wishing you a fantastic time on your Treasures of Japan tour, it’s a destination full of beauty and culture!
Warmest regards,
Distant Journeys
Golden Triangle and Ranthambore
Gave me good advice on eating local foods for my diabetic requirements !
Hotel restaurants are buffet style but street food will have to be considered with advice !
On 08-Sep-2025 the supplier responded:
Thank you for sharing such thoughtful feedback! We're really glad our team could offer helpful advice tailored to your dietary needs — it's so important to feel confident about food choices while travelling. Wishing you a fantastic time on your Golden Triangle and Ranthambore tour, with plenty of delicious discoveries along the way!
Warmest regards,
Distant Journeys
African Rail Adventure with Cape Town extension and Chobe
All customer agents helpful.
On 08-Sep-2025 the supplier responded:
Thank you for your lovely review! It’s great to know our team made a positive impression and that you felt well supported throughout. We're sure your African Rail Adventure with Cape Town and Chobe will be every bit as exciting and enriching as it sounds, enjoy every moment!
Warmest regards,
Distant Journeys
Contrasts of Australia
From start to finish the whole process of making a booking was stress free. The staff were so friendly and helpful and explained everything to me thank you.
On 08-Sep-2025 the supplier responded:
Thank you for your wonderful review! We're so glad to hear that your booking experience was smooth and stress-free, and that our team made you feel well looked after. Wishing you an amazing adventure on your Contrasts of Australia tour ,it’s a journey full of unforgettable moments!
Warmest regards,
Distant Journeys
Indian Wildlife Adventure
Pleasant and helpful.
On 08-Sep-2025 the supplier responded:
Thank you for your lovely feedback! We're so pleased to hear you found our team pleasant and helpful. Wishing you an incredible journey on your Indian Wildlife Adventure, it’s sure to be a truly memorable experience!
Warmest regards,
Distant Journeys
Very Best of Costa Rica
Fast, efficient booking service.
On 08-Sep-2025 the supplier responded:
Thank you so much for your kind words! We're delighted to hear that you found the booking process fast and efficient. Wishing you a truly unforgettable time on your Very Best of Costa Rica tour.
Warmest regards,
Distant Journeys
Grand tour of India
Ellie extremely polite and helpful ,felt unrushed when discussing our wishes and needs
On 08-Sep-2025 the supplier responded:
Thank you for your kind words! We're so pleased to hear that Ellie took the time to understand your needs and made the booking process feel relaxed and personal. Wishing you a truly enriching experience on your Grand Tour of India.
Warmest regards,
Distant Journeys
In Search of the Big Five with Victoria Falls
The overall experience of 'In Search of the Big Five' safari was fantastic! We took the Victoria Falls add on which was superb. We had to do that first rather than at the end but it worked out great. Lucky from Bushtrack Tours met us at the airport and took us to Ilala Lodge, from where you can see the spray of the Falls. It was a superb hotel, fabulous food, lovely friendly staff and a great position in the town if you want to explore. Lucky was our guide for the visit so took us on a walking safari of the Falls, taking us to the areas where fewer people were. He also drove us to and from the Boma and drumming evening where we had a great table. A great experience. We booked a day trip to Chobe ourselves as we hadn't realised it would be so easy to arrange on the spot. Don't miss this opportunity! Lucky dropped us back at the airport where we flew back to Johannesburg to join the rest of the tour group. We were collected here and driven to Mongena Game Lodge where the other 5 of our party were having dinner. They had already been on one game drive. It was a bit rushed to dump our bags, then meet 5 new people and have dinner. Fortunately they were a great bunch and we all got along really well. It was lovely to be only 7 of us as we could all fit in one safari vehicle. Mongena was ok and at the time seemed amazing, the rooms and food were fine and Game viewing was good, though limited. We had an overnight stop at Walkersons Hotel, a lovely place in the hills with open fires, robes and slippers. Makalali was our next Lodge. Lovely staff and welcome, food ok - didn't like the rooms here - large comfy bed and huge shower (plus an outdoor one) but concrete floors are not comfortable and they were cold and slippy if wet. Our ranger/guide here was Sharron - so very knowledgeable and showed us so many animals - even cheetah. The last Lodge was Greenfire where we had 4 nights. It was superb! Small, friendly, family run, fab food and staff and the rooms were amazing! Given, our ranger/guide was incredible. So much fun and incredibly knowledgeable about the animals, trees, plants etc. We all learnt so much and saw so many animals - even painted dogs on the final morning! We could happily have stayed at Greenfire far longer! Overall, a fantastic trip, seeing all the big 5 plus so much more! Definitely need different reserves to ensure seeing them all.
The reason for 4 stars is based on a few things mainly to do with the app. It gave information after the event, (flights etc) tho gate numbers were given at airports which was useful. The dates changed on the itinerary during the trip making no sense and on arrival in Victoria Falls we were taken to the other hotel listed in the brochure, but we had not been advised - it turned out to be much more convenient, so that was good. Also, it would be useful if ithe app gave info on the individual or company meeting you at airports. We had all been under the impression the trip had a guide who accompanied us - as on other DJ tours - this is not the case, but as all the group were seasoned travellers it wasn't a problem for us, just unexpected. So feel the app could do with some tweaking.
On 09-Sep-2025 the supplier responded:
Thank you so much for sharing such a detailed and thoughtful review! It’s wonderful to hear that your In Search of the Big Five with Victoria Falls tour was such a rich and rewarding experience, with highlights like Lucky’s expert guiding, the stunning lodges, and unforgettable wildlife sightings. We really appreciate your feedback on the app and itinerary — it’s incredibly helpful and will be taken on board as we continue to improve. Wishing you many more adventures just as memorable!
Warmest regards,
Distant Journeys
The Very Best of Eastern Canada
Easy to book ,Helpful on the phone,Travelled with DJ before so we knew how the tours worked ,Very Well.
On 08-Sep-2025 the supplier responded:
Thank you for your great review! It’s fantastic to hear that booking was easy and that our team was helpful over the phone. As returning travellers, you already know how our tours work — and we’re so pleased you’ve chosen us again. Wishing you a brilliant time on your Very Best of Eastern Canada tour!
Warmest regards,
Distant Journeys
Golden Triangle and Ranthambore with Goa extension
3rd vacation with distant journeys always been very helpful
On 08-Sep-2025 the supplier responded:
Thank you for your continued trust — it’s wonderful to hear this is your third holiday with us! We’re so pleased you’ve found our team consistently helpful, and we’re sure your Golden Triangle and Ranthambore with Goa tour will be just as enjoyable and memorable. Have an amazing time!
Warmest regards,
Distant Journeys.
Very Best of New Zealand
They provided a quote quickly and answered all my questions. The follow up booking was quick. How they perform over the next year before travel will be confirmation that they deserve my 5 star.
On 08-Sep-2025 the supplier responded:
Thank you for your detailed review! We're glad the quote and booking process were handled quickly and clearly, and it’s great to hear your questions were fully answered. We’re confident that your experience leading up to the Very Best of New Zealand tour will continue to reflect the five-star service you’ve come to expect.
Warmest regards,
Distant Journeys
Contrasts of Australia
Very efficient and explains everything well
On 08-Sep-2025 the supplier responded:
Thank you for your kind feedback! We're delighted to hear that everything was explained clearly and handled efficiently. Wishing you a fantastic time on your Contrasts of Australia tour, it’s a journey packed with unforgettable sights and experiences!
Warmest regards,
Distant Journeys
Very Best of Sri Lanka
Extremely helpful and knowledgeable. Had a few queries and all fully explained and booked with ease.
On 08-Sep-2025 the supplier responded:
Thank you for your kind words! We're so glad to hear that your advisor was both helpful and knowledgeable, making the booking process smooth and reassuring. Wishing you a truly memorable experience on your Very Best of Sri Lanka tour, it’s a destination full of charm and discovery!
Warmest regards,
Distant Journeys
Very Best of New Zealand
The agent I spoke with was very personable and provided all of the relevant information clearly. I was able to make my booking quickly and with ease.
On 08-Sep-2025 the supplier responded:
Thank you for your lovely feedback! We're delighted to hear that your advisor made the booking process smooth and provided all the details you needed. It’s always our aim to make things as easy and reassuring as possible. Enjoy every moment of your Very Best of New Zealand tour, it’s sure to be an unforgettable adventure!
Warmest regards,
Distant Journeys
Wonders of India and Nepal
Booking was easy. This is the 3rd time we have booked with Distant Journeys. It is a company we trust who will answer all enquiries fully.
On 08-Sep-2025 the supplier responded:
Thank you for your fantastic review! It means a lot to hear that you’ve chosen to travel with us for a third time and that you continue to trust us with your holiday plans. We’re delighted the booking process was smooth and your enquiries were fully answered. Wishing you an incredible journey on your Wonders of India and Nepal tour!
Warmest regards,
Distant Journeys
Very Best of South America
I found the booking experience very easy, I had a couple of questions which the advisor I spoke to was able to answer. Hopefully the rest of our holiday goes as smoothly.
On 08-Sep-2025 the supplier responded:
Thank you for your kind review! We're so pleased to hear your booking experience was smooth and that our advisor was able to answer your questions clearly. We’re confident your Very Best of South America holiday will be just as seamless and full of unforgettable moments, enjoy every part of the journey!
Warmest regards
Distant Journeys
Spectacular South Africa
Superb itinerary. Enough free days to explore yourself. Fantastic Tour Manager in Ella Bauer.
On 02-Sep-2025 the supplier responded:
Thank you for your fantastic review! It’s great to hear you enjoyed the balance of guided experiences and free time, and that Ella made such a positive impact as your Tour Manager. The Spectacular South Africa tour really lives up to its name—so glad it was a memorable experience for you!
Warmest regards,
Distant Journeys