What personal information do we ask for?
If you are requesting a brochure, or joining our online newsletter, we will ask for your name, your postal address, your telephone and e-mail address.
How does Distant Journeys use this personal information?
We need your name, address and/or e-mail address so that we can send out your brochure order, and/or advise you of special offers/promotions we think you would be interested in.
On all forms you will be given the opportunity to opt-out of receiving occasional email marketing information from Distant Journeys.
We may also use your IP (Internet Protocol) address to diagnose problems with our server and administer the site – monitoring visitor traffic patterns and site usage to help us develop and improve the Distant Journeys site further.
How does Distant Journeys protect customer information?
All the information you give us is protected by a secure server. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. The information is only de-encrypted when it reaches our server.
We also have a Firewall (security software) in place to protect our internal information from the Internet.
Yes, Distant Journeys uses ‘temporary cookies’, which are only used during the brochure request process. (A cookie is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. This is useful for having the browser remember some specific information (ref. Cookie Central).
Will Distant Journeys disclose any of this personal information to third parties?
Distant Journeys will only disclose your name and booking details to our suppliers for operational purposes. We will not pass on your details to other companies for marketing purposes.
We won’t disclose credit/debit card numbers unless we believe in good faith that the law requires it.
Will Distant Journeys use the information I give for direct mailings?
Yes, but only on a small scale and we try to make sure they only contain information you wouldn’t want to miss! If you find that you’d rather not have any contact with us, apart from that which is necessary for us to give you our normal level of service please call or write to us at the address below.
Alternatively write to us at Distant Journeys, 8 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.